Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Times

United States: 2–4 business days

Please note that these are estimates and may vary depending on your location, customs processing, and carrier delays.

Shipping Costs

Shipping costs are calculated at checkout.
We may offer free shipping on selected orders or promotions, which will be clearly stated on the website.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email.
Please allow 24–72 hours for tracking updates to appear.

Delays

While we do our best to ensure timely delivery, delays may occasionally occur due to:

High order volumes
Carrier delays
Customs processing (for international orders)

We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout.

We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately at:

+61 421 928 202

Lost or Stolen Packages

Once an order has been shipped and marked as delivered, we are not responsible for lost or stolen packages. Please contact your local carrier for assistance.

Contact

If you have any questions regarding your order, please contact us at: